Novex Protection 3 In 1 Shampoo

You can request a return within 28 days of receiving your order. Items must be unused, unopened, and in their original packaging. For hygiene reasons, we cannot accept returns of opened or used cosmetics unless they are faulty.

If your order arrives damaged, faulty, or incorrect, please contact us so we can help resolve the issue.

Please contact us before returning any items. For full details, including return-postage arrangements and refund processing, see our Returns Policy.